After purchasing IDpack, our customers also wanted to know where they could buy specialized equipment to produce ID cards. At first we sent them hither and thither, but quickly realized we were missing out on a good opportunity ourselves. So in 2004, we started selling the various pieces of equipment that enhance ID card production.
This was a major step for us and we decided to change the company name to Aptika, thus creating a more recognizable brand, before creating an online store to sell hardware. We started with a few brands and several hundred products. It's difficult to remember sometimes, but a mere ten years ago people were not used to ordering anything much online. It took a lot of effort and marketing, but people eventually took us seriously and we started to receive orders from all over the place, including major corporations such as Virgin America and RadioShack, and organizations like the US army and NASA!
Over the years, we have helped many different businesses create ID cards for all sorts of different uses. During our first decade, we developed an accreditation service that provided production facilities for badges and ID cards for large events. We undertook contracts for the Olympic Games Committee, the World Energy Congress, the World Police and Fire Games, the FINA World Aquatics Championships and many others. However, this out-of-house activity eventually became too difficult to manage, especially as our online activities and web store were really starting to take off .
We have moved four times over the years in order to expand our business. In 2009, we decided to move to Sainte-Adele, a pretty village in the Laurentian mountains north of Montreal. It's a good place to raise our children and offers a very good quality of live to us and our staff. The move certainly hasn't hurt our business, as FedEx now comes to our office two or three times a day!
So where are we now? Aptika now serves more than 12,000 customers in 87 countries with two warehouses and numerous partners. One warehouse is located at our headquarters in Sainte-Adele, Quebec and the second is in Zionsville, Indiana.
We want to thank all our customers who helped us get where we are today. Many of our first-time customers are still with us, a decade and half later!
What can you expect from 2014 and beyond? We are currently working on many new projects. We just finished setting up a photo and video production studio in our office and will soon be starting our own Aptika TV Channel on YouTube, presenting our products and providing tips for our customer. Also our website is currently getting a major facelift and will shortly be available in HTML5. We are expecting to hire at least two new employees, one in sales and another in the product content department. So things have never looked brighter for us, and we would like to wish the same for all our business partners and customers as we move forward into the second decade of the 21st century.