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How to Calibrate your Evolis Primacy Sensors

If your Primacy ID card printer is not properly recognizing your cards, you need to calibrate the printer sensors on your Primacy.

Open the Evolis Print Center

Double-click on your printer and click Maintenance.

Enter the command Sa (case-sensitive S capital, lowercase a, no spaces) to adjust all the sensors in the same process. Make sure a color ribbon is inside the printer and remove all the cards in the hopper. When ready, click Send.

Evolis Primacy printer command

  1. The "warning-LED" from the control panel will start flashing.
  2. Open the cover. The "warning-LED" will stop. When it's on again, close the cover.
  3. The "card/ribbon-LED" will flash. Insert a card in the feeder
  4. The card will be inserted, ejected then the sensors will be adjusted.

It's done. Your printer sensors should now be calibrated and working properly.

Tagged on: calibrate,evolis primacy,evolis zenius

Martin How-To Thursday, July 27, 2017